Welcome to Sony India Web chat!

Terms and Conditions:

a) Our customer care executives shall endeavor to provide you information based on your queries.

b) Online communication would be stored for future reference by Sony India Pvt. Ltd and for monitoring quality of service.

c) While chatting with our online Sony customer care executive, you are advised to desist from transmitting any content which is unlawful and/or offends public morality and sensibilities or outrages the modesty and dignity of the individual.

d) Sony Customer care executives are authorized to and reserves the right, in their discretion, to terminate any chat session if it degenerates into unwarranted use of abusive language or receipt of any objectionable or unlawful content as aforesaid.

e) Sony India Pvt. Ltd. reserves the right to block any customer from online customer care chat services for failure to observe on line etiquette and decorum and observe the rules of engagement as mentioned herein above.

f) You may proceed to click “Chat Now” if you accept to abide by the above terms.

g) Sony India Pvt. Ltd. might use this information to get back to you in case it is required to do a follow up on your query or seeking more information for quicker resolution.